Do you have questions? We have answers! Below are some common questions from our customers. If you have other questions that aren't addressed here, please just shoot us an email to info@davullynn.com
You do not need to register before placing an order. You may register as soon as you have finished shopping, or check out as a Guest. Our registration process is fast, free, and will save you time for future purchases.
As soon as you sign in to your account with your email address and password, it will direct you to your account overview to update/edit your account information.
We accept the following forms of payment: Visa Master Card Discover American Express Paypal Davul Lynn Gift Cards, E-Gift Certificates, and Store Credits issued within the United States
Please read our privacy policy to view the full details on how we protect your privacy and personal information.
Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us.
View our complete size guide for me Yes our items are manufactured for the US market and are true to size
You can check the status of your order through your Davul Lynn account.
If your order was cancelled, Davul Lynn was unable to verify the billing information that was entered on the order. If the billing address does not match with what the credit card issuer or bank has on file, the order will be automatically canceled. If your order has been canceled, please contact your credit card issuer or bank to verify that the billing information is correct. Afterwards, create a new order using the correct billing address. If you still need assistance, please contact us on our Contact Us page or shoot us an email at info@davullynn.com
Davul Lynn offers standard delivery for US domestic orders. View all of our shipping options and rates for your desired destination on our shipping page.
As soon as your package is shipped, you will receive an email notification confirming the shipment. The email will provide you with the tracking number for your package and a link to the USPS website. Track your package with the order number and email address used for your order.
Davul Lynn is not responsible for lost or stolen packages. The carrier will generally determine if your order can be left in a safe secure place at your delivery address. If you believe your package may have been lost or stolen, please contact our customer service team so we can assist you.
PLEASE NOTE: With limited exceptions, returns are refunded via store credit only. Davul Lynn does not provide refunds. Davul Lynn does not issue store credit for the original shipping charges. Online purchases made through DavulLynn.com are valid for exchange or credit within 30 days from the ship date. Your return form and invoice provide a postmark date that specifies the last day you have to return your merchandise by mail or to one of our stores. All returned or exchanged items must be unwashed, unworn, and undamaged, with all tags attached. Jewelry must be in its original packaging. All returned items must be accompanied by the return form and customs documents (if applicable). Food items, final sale merchandise, cosmetics, underwear, select lingerie, earrings and body piercings, clearance items, and gift cards / e-gift cards are all final sale items and cannot be returned or exchanged, unless required by law. View our Returns and Exchange Policy for more information.
Returns are processed within 5-7 business days after your item(s) are delivered to us.
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.
You can fill out a form to contact customer service.
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